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Assurance Cloud Service

ACS

Cloudify assurance to transform your operations.

Scale, speed and security

On-premises Service Assurance systems are not designed for the resource dynamicity required in modern telecom networks, such as 5G, 5G-Advanced and Fiber Broadband. To handle the complexity of networks and to drive network autonomy through AI, migrating your Service Assurance to a public cloud brings the required scale, speed and security.

Mycom’s Assurance Cloud Service (ACS) extends your assurance system to web scale levels, and you can add network resources as needed. It turns Mycom’s AI+Data+Automation portfolio into a fully managed cloud service. You subscribe to a dedicated, isolated, region-placed service that Mycom builds, runs, secures, and updates right from the cloud account to the application user interface. No servers, orchestrators, databases, middleware, file systems, security, compliance, or failover systems for you to procure, size, patch, or refresh.

Ensuring scale, speed and security with no engineering burden to the CSP.

Higher performance

Mycom’s ACS delivers a telco-grade harness around the applications to make them perform better. A cloud-native intelligence layer of in-memory databases and caches, big-data processing, serverless streaming, deep-learning inference, and agentic AI run as first-class tenant services rather than bolt-ons. Provisioning is application-specific: Graviton nodes on Bottlerocket OS, inference-optimized instances, elastic serverless data and storage, and 20+ curated Kubernetes controllers with assurance-specific tuning, all refreshed continuously by Mycom’s cloud team.

As a CSP, you don’t just offload the applications with ACS. You run them on a surface engineered to make them faster, smarter, and more scalable, saving you time and effort.

In-built AI for accelerated autonomy

With ACS, intelligence is delivered as a first-class tenant service. AI pipelines, elastic data lakes, real-time stream analytics, and GPU-accelerated inference over petabyte-scale telemetry are built on AI building blocks. ACS handles retraining pipelines when data drift is detected and executes agentic workflows at scale with secure access to frontier foundation models.

With ACS, Mycom’s AI+Data+Automation portfolio is a simple activation, not a complex deployment project. This includes data foundations for agentic AI, including in-memory databases and caches, big-data processing, serverless streaming, and deep-learning inference.

As a CSP, your network autonomy roadmap is accelerated with ACS, AI services are available on demand. You can quickly activate AI-enabled applications instead of procuring and building the underlying resources.

No more heavy lifting

Owning a complex, AI-enabled assurance system means owning everything that makes it run: compute and storage sizing, data-center space, power and
cooling, virtualization, Kubernetes, databases and replication, networking, firewalls, backup, geo-redundancy, security tooling, and a standing SRE and DevOps team.

With ACS, all this is included and updated continuously. A fleet of autonomous agents runs each tenant around the clock, tuning, housekeeping, healing, scaling, and driving upgrades across the stack.

With ACS, you get all the heavy lifting priced into a subscription saving in-house costs, enabling your expert engineers to focus on the network and its services. Ready to hand off the heavy lifting?

If you have more questions about Mycom’s ACS, click below.

If you are a Mycom ACS customer, log into the Customer SaaS portal and access your latest usage trends and reports, advisory information, evergreen updates, availability information, user documentation and more.

Videos

Mycom CEO interview with Telecom TV on how Mycom drives value with AWS at DTW Copenhagen 2025

MYCOM OSI President and CTO at an AWS Generative AI panel discussion at Telecom Review Leaders Summit, Dubai

Mycom and AWS Fireside chat at MWC24 on how cloudification has revolutionized telco operations and how GenAI is the next big revolution for the telcos

Mycom CEO interview with Telecom TV on how Mycom drives value with AWS at DTW Copenhagen 2025
MYCOM OSI President and CTO at an AWS Generative AI panel discussion at Telecom Review Leaders Summit, Dubai
Mycom and AWS Fireside chat at MWC24 on how cloudification has revolutionized telco operations and how GenAI is the next big revolution for the telcos

Collateral

Brief

Solution Brief | Assurance Cloud Service

Case Study

Case Study | Magenta Telekom

Case Study

Case Study | Three UK

Case Study

Case Study | Globe Telecom

Case Study

Case Study | Asian Service Provider – Service Experience Assurance and Automation

Case Study

Case Study | Tier 1 W. European Mobile and Fixed Integration

Case Study

Case Study | Western European Tier-1 service provider – 5G Service Assurance Cloudification

Brief Solution Brief | Assurance Cloud Service
Case Study Case Study | Magenta Telekom
Case Study Case Study | Three UK
Case Study Case Study | Globe Telecom
Case Study Case Study | Asian Service Provider – Service Experience Assurance and Automation
Case Study Case Study | Tier 1 W. European Mobile and Fixed Integration
Case Study Case Study | Western European Tier-1 service provider – 5G Service Assurance Cloudification