About Mycom
Innovative. Dynamic. Vibrant.
We are committed to innovation, agility, and delivering AI-powered automation solutions for CSPs. Our products and expertise have helped many Tier 1 CSPs, worldwide.
Trusted by 7 out of the 10 largest telco groups, we assure the experiences of their 2 billion+ subscribers.

Who we are
For over 25 years, we have innovated software solutions for CSPs and enterprises to help them assure the performance of their networks and to monetize their services.
We foster a diverse, multicultural and inclusive working environment to strengthen our company values. An agile, collaborative and innovative approach drives our business forward and helps fulfill individual goals.
A privately-owned global business led by an experienced leadership team, our HQ is in London with offices across the globe.
What we do
We offer award-winning Network Assurance and Service Experience Assurance solutions that enable Communications Service Providers (CSPs), Managed Service Providers (MSPs) and enterprises to manage mobile, fixed and enterprise services with high performance, at scale. Our telco transformation solutions are based on 25+ years of experience and expertise gained at the world’s largest, most diverse and most complex networks.
Our innovative product portfolio offers Performance and Fault Management, Service Quality Management, Automation and AI Analytics. We are the first Service Assurance vendor to offer applications on the public cloud as SaaS for high operational agility.
Powered by predictive and generative AI-based analytics and automation, our Service Assurance solutions have helped our customers to reduce problem handling time by 100%, improve problem resolution times by 60% and reduce customer complaints by 90%.
Our vision is to drive the evolution of autonomous networks powered by AI. Our long term mission is to innovate and offer AI driven solutions to help business users access data in real time, to drive down churn, improve customer experience, and win market share.
Our customers
Our customers are the CTO, the operations team and the business users of CSPs, and we work collaboratively with them to deliver the best of solutions, at scale. Play the video to know what they say about us.






Management team

Andrew Coll
Chairman of the Board

Charles Bligh
CEO

Mounir Ladki
Co-founder, President and CTO

Imogen Astley Marsh
Chief HR Officer

John Turnbull
Chief Revenue Officer

Sandeep Raina
VP- Global Head of Marketing

Bruno Delvecchio
Executive VP of Delivery