AIOps Solutions Covid-19 Case Study

During the Covid-19 pandemic, the subscribers of a Tier-1 Communications Service Provider (CSP) were severely impacted by network capacity and coverage issues because of online education, work-from-home etc. Import and transport restrictions caused spares deficit, and the operations were impacted because of limited manpower.
Mycom offered its AIOps Solutions for predictive capacity and coverage assurance during the pandemic. See the video to know how the CSP benefitted by predicting problems and reducing time to resolve issues.