LONDON, UK – Dec 10th, 2025 – Mycom, an Assurance leader offering AI, Data and Automation solutions for some of the world’s largest communications service providers (CSPs), were announced as a winner at the 2025 Glotel Awards with Globe, one of the largest CSPs in the Philippines, for the Automation Initiative of the Year award.
Globe is a leading telecommunications and digital solutions provider in the Philippines delivering mobile, fixed, broadband, data, and managed services to over 61.9 million customers. Its principals are Ayala Corporation and SingTel, both recognized industry leaders in the region.
Mycom’s Autonomous Networks Assurance Solution provides CSPs an evolution of Autonomous Networks from L2 to L3/L4. The solution (comprising NOC/SOC automation, service quality management, service impact analysis, and enterprise portal) automates the operations of CSP mobile and fixed line services, using automated workflows, intelligent traffic profiling and predictive algorithms.
Globe has deployed the Mycom Autonomous Networks Assurance Solution across its end-to-end mobile, broadband and enterprise networks. This transformation established a zero-touch network incident lifecycle including proactive issue detection, ticketing, notification, remediation and dispatching for mobile and home broadband services.
Globe has been able to offload 86% of all impacting network events to the zero-touch platform, which is managing nearly 100% of the network topology achieving over a 90% reduction in time to trigger customer notifications while enabling reskilling and redeployment of resources to future proof and forward-looking roles.
Charles Bligh, CEO, Mycom, said, “Our long-standing relationship with the team at Globe is built upon delivering tangible results. To jointly win this Glotel award with Globe affirms the cost and efficiency savings on offer from our Autonomous Networks Assurance Solution. Mycom are proud of supporting Globe and accelerating their L3 to L4 Network Automation journey.”
To arrange a discussion with Mycom and find out more about its Autonomous Networks Assurance Solutions, click here or contact the team at info@mycom.com.
