LONDON, UK – Dec 18th, 2025 – Mycom, an Assurance leader offering AI, Data and Automation solutions for some of the world’s largest communications service providers (CSPs), today announced that Mycom and stc are the joint winners of three major industry awards for Innovation in Artificial Intelligence:
- Leading Lights 2025 Award for Outstanding Use Case: AI/Machine Learning
- 2025 Pipeline Innovation Awards for Artificial Intelligence and Assurance
- Telecom Review Leaders’ Summit Excellence Awards 2025 for Global Best AI Application for Vendor.
During the Hajj, stc and Mycom used AI to predict international roaming service anomalies for over 1 million inbound and outbound roamers in stc’s network. Mycom’s AInsights application offering is an essential capability for CSPs to deliver services with AI-based predictive insights for high performance and root cause analysis. It enables CSPs to move from reactive to predictive operations by utilizing network and service data and democratizing data for operational and business teams. CSPs can significantly benefit from AI-powered use cases for 5G and Fixed Broadband networks, such as anomaly detection, KPI forecasting, detection of alarm pattern correlations, and remediation.
“Three award wins this year for AI innovation with stc, utilizing our AInsights application during the Hajj is brilliant!” said Charles Bligh, CEO, Mycom. “The awards and industry recognition highlight how a close working relationship between vendor and CSP can produce fantastic results for the business and its customers. We are honoured to having collaborated with stc to drive its AI program forward.”
“stc and Mycom have a long history of working together at the forefront of technological developments in telecoms,” said Mounir Ladki, Co-founder, President and CTO, Mycom. “Developing and implementing our innovative AInsights application across stc’s network during the Hajj has delivered impressive results. A 76% reduction of MTTI (Mean Time to Identify), 70% anomaly compression using AI, and the discovery of 52% new and previously undetected anomalies for international roamers helped uplift the quality of roaming service during a critical high capacity and high mobility special event.”
To arrange a discussion with Mycom and find out more about its AI Analytics Applications, click here or contact the team at info@mycom.com.
