AI + Data + Automation
Our AI, Data and Automation solutions
We enable telcos and enterprises to offer exceptional service quality for mobile and fiber networks, at scale.
Service Experience Assurance
Differentiate your services and enhance customer experience
Generative AI
Talk to your network for business insights
Network Assurance
Boost the performance of your mobile and broadband networks
AI Analytics
Predictive maintenance of mobile and fixed broadband networks
Automation
Support the evolution of Autonomous Networks
Data Fabric
Stream high quality data for Big Data analytics
Assurance Cloud Service
Reduce your costs and increase agility by cloudifying Assurance
Telco Transformation Solutions
Resolve your telco transformation challenges through agile solutions
MycomEye
See network intelligence at your fingertips
Our customers
Mycom’s Service Experience Assurance offering with SOC Automation brings to fruition our goal of always placing our customers first and delivers key capabilities for our digital transformation. The solution offers us proactive service quality and the ability to anticipate customer impact, in addition to automated root cause analysis, in line with our zero-touch assurance program. This has led to a significant reduction in network complaints to our call center, particularly those related to problems of voice, SMS, and data. The call center agents’ Average Handling time (AHT) has also improved for network-related cases.
Dennis Abella, Vice President and Head of OSS, Globe Telecom
News
Events
Mycom to showcase how Agentic AI powers Network Autonomy at DTW Ignite 2026
Mycom announces its participation in DTW Ignite 2026 this June in Copenhagen. Mycom will be exhibiting in Hall C3 at Booth 316 for the event.
