AI + Data + Automation
Our AI, Data and Automation solutions
We enable telcos and enterprises to offer exceptional service quality for mobile and fiber networks, at scale.
Service Experience Assurance
Differentiate your services and enhance customer experience
Generative AI
Talk to your network for business insights
Network Assurance
Boost the performance of your mobile and broadband networks
AI Analytics
Predictive maintenance of mobile and fixed broadband networks
Automation
Support the evolution of Autonomous Networks
Data Fabric
Stream high quality data for Big Data analytics
Assurance Cloud Service
Reduce your costs and increase agility by cloudifying Assurance
Telco Transformation Solutions
Resolve your telco transformation challenges through agile solutions
MycomEye
See network intelligence at your fingertips
Our customers
Mycom’s Service Experience Assurance offering with SOC Automation brings to fruition our goal of always placing our customers first and delivers key capabilities for our digital transformation. The solution offers us proactive service quality and the ability to anticipate customer impact, in addition to automated root cause analysis, in line with our zero-touch assurance program. This has led to a significant reduction in network complaints to our call center, particularly those related to problems of voice, SMS, and data. The call center agents’ Average Handling time (AHT) has also improved for network-related cases.
Dennis Abella, Vice President and Head of OSS, Globe Telecom
News
Events
Exploring AI + Data + Automation!
We are at MWC, Barcelona, from 2-5 March 2026.
Our team of executives and engineers will be on hand to discuss and showcase how our AI + Data + Automation solutions come together to create a heady combination by looking at network data through an Agentic AI lens.
