Service experience assurance solutions

Differentiate your Fixed Broadband (FTTx) and 5G services to generate new revenue streams

As you roll out their latest FTTx Broadband and 5G/enterprise services, anticipating service problems helps you to protect your SLAs. Supporting CSP networks, Service Experience Assurance Solutions can drive the SOC (Service Operations Center) priorities to focus on critical service-impacting problems. Bundled with Service Operation Center Automation, this solution is an effective package to identify, service problems and automate remediation

Catch the SLA breach

Service Experience Assurance Solutions capture your SLA clauses and calculate SLA breaches, round the clock.

By proactively identifying problems with individual services and SLAs, and by analyzing service and customer impacts you can channel your SOC activities for proactive and automated remediation. By segmenting service problems by location and network elements, you can focus on resolving the most critical service problems earlier.