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Build a customer-centric, proactive and automated NOC/SOC

Mycom helps CSPs deploy next generation Mobile/Fixed Broadband NOC/SOC by building on the core capabilities of fault management, performance management and service quality management through outcome-based solutions.

Driven by AI and Automation

Driven by AI analytics and automation, the Operations Center solutions help you to enable proactive and preventative operations, solve complex incidents with guided diagnostics, increase productivity with automation and to deliver customer centricity.

Our Operations Center solutions fuel your NOC/SOC to make it more responsive, customer-aware, efficient and future-proofed against new technologies.

Collateral

Case Study

Case Study | Asian Service Provider – Service Experience Assurance and Automation

Videos

Case study: Experience Assurance and NOC/SOC Automation

Mycom and Globe’s Fireside chat at MWC24 on how automating NOC/SOC has enhance customer experience

Case study: Experience Assurance and NOC/SOC Automation
Mycom and Globe’s Fireside chat at MWC24 on how automating NOC/SOC has enhance customer experience