Mycom and stc recognized for outstanding use case utilizing AI or machine learning in an innovative way
LONDON, UK – Sep 11th, 2025 – Mycom, a leading independent provider of Network Assurance and Service Experience Assurance solutions to some of the world’s largest Communications Service Providers (CSPs), today announced that it has been declared a winner of Light Reading’s Leading Lights 2025 award alongside stc for Outstanding Use Case: AI/Machine Learning.
The Leading Lights Awards are the communications industry’s most prestigious honor recognizing top companies, products, teams and executives for outstanding achievement in next-generation telecommunications technology, services, strategies and innovations.
This is awarded to the company that is using AI or machine learning in an innovative way to improve network performance, customer service or business operations for a communications service provider network. To rewatch Leading Lights’ special online presentation and see all of this year’s winners, click here.
“During Hajj, stc and Mycom used AI to predict international roaming service anomalies during a time when about 1 million inbound and outbound roamers come and go on the network,” said Phil Harvey, Editor-in-Chief, Light Reading. “Our judges praised the practicality of this case study, as well as the immediate impact it had on carrier roaming agreements and network stability during times of highly variable mobile traffic.”
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