Assuring Autonomous Networks with AI.
Our Assurance Automation and AI solutions
We enable telcos and enterprises to offer exceptional service quality for mobile and fiber networks, at scale.
Service Experience Assurance
Differentiate your services and enhance customer experience
Generative AI
Talk to your network for business insights
Network Assurance
Boost the performance of your mobile and broadband networks
AI Analytics
Predictive maintenance of mobile and fixed broadband networks
Automation
Support the evolution of Autonomous Networks
Data Fabric
Stream high quality data for Big Data analytics
Cloud Service
Reduce your costs and increase agility by cloudifying Assurance
Telco Transformation Solutions
Resolve your telco transformation challenges through agile solutions
Our customers
Mycom’s Service Experience Assurance offering with SOC Automation brings to fruition our goal of always placing our customers first and delivers key capabilities for our digital transformation. The solution offers us proactive service quality and the ability to anticipate customer impact, in addition to automated root cause analysis, in line with our zero-touch assurance program. This has led to a significant reduction in network complaints to our call center, particularly those related to problems of voice, SMS, and data. The call center agents’ Average Handling time (AHT) has also improved for network-related cases.
Dennis Abella, Vice President and Head of OSS, Globe Telecom
News
Events
Mycom announces an Agentic AI analytics webinar with Omdia and AWS.
Mycom announces its upcoming webinar, ‘Developing context-rich data to improve the accuracy of Agentic AI analytics in telecom networks’, on 9th September 2025.
